Privacy Policy

Healthy Pet Hospital operates the website healthypethospital.me. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data.

Information We Collect

  • Name, email address, phone number, and shipping address (when you place an order or create an account).
  • Pet information: pet name, species, breed, date of birth (if voluntarily provided).
  • Payment information (processed securely by our payment provider, we do not store card details).
  • Browsing data (pages visited, time on site) through cookies and analytics tools.

How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you about your order status, shipping, and delivery.
  • To send marketing emails and promotions (only if you subscribe, you can unsubscribe at any time).
  • To improve our website, products, and customer experience.
  • To respond to your questions and support requests.

Who We Share Your Information With

  • Wakilni (our delivery partner) receives your name, phone number, and shipping address.
  • Payment providers process your payment securely.
  • Analytics tools (Google Analytics, Microsoft Clarity) collect anonymous browsing data.
  • We never sell your personal information to third parties.

Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not work correctly.

Your Rights

  • You can request access to, correction of, or deletion of your personal data at any time.
  • You can unsubscribe from marketing emails using the unsubscribe link in every email.
  • Contact us at contact@healthypethospital.me for any privacy-related requests.

Data Security

We use SSL encryption to protect your data during transmission. We store your data securely and limit access to authorized personnel only.

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact

Healthy Pet Hospital
Jbeil - Amchit Highway, Byblos, Lebanon
Email: contact@healthypethospital.me
Phone: +961 9 548 115
WhatsApp (online shop): +961 76 423 505

Last updated: May 2026